What is Staples return policy?
If for any reason you are not completely satisfied with a product purchased from StaplesAdvantage.com, you may return it within the applicable time frame. Please contact us by selecting one of the options displayed under the ‘Need a Staples Expert?’ panel located to the right on the Help Center page to return damaged or defective products. Items must be ready when the driver arrives for the pick-up. Your account will be credited when returned merchandise is received back into inventory.
Please note: Online Orders are not eligible to be returned to a Staples Store.

Hassle Free Returns
The Hassle Free Returns form cannot be used to return fully regulated hazardous products. Please call our Staples experts using the phone number displayed under the ‘Need a Staples Expert?’ panel to schedule a return. Staples cannot accept the return of an item that has been partially used. Fully regulated hazardous products must be complete and in the original packaging to be returned.

Subject to manufacturers' return policies and restrictions, Staples will accept returns of stocked products in saleable condition, within the applicable return period, after receipt by you, including, but not limited to:
• Furniture
• Office Supplies
• Perishables
• Technology, Business Machines, and Small Appliances
• Staples Brand products

The product must be returned to Staples with its complete and original manufacturer's packaging intact and undamaged, including Universal Product Code (UPC), manuals and parts, and a copy of the packing slip. Please also note you cannot combine items from multiple orders in the same box.

Product Categories

Office Supplies
Office supplies can be returned within 30 days for a StaplesAdvantage.com purchase.

Technology, Business Machines, and Small Appliances

- Technology products such as computers, laptops, digital cameras, printers and tablets may be returned within 14 days of the date of receipt.
- Small appliances, such as coffee makers, microwaves, refrigerators, air conditioners and fans, may be returned within 14 days of the date of receipt.

Furniture
- Furniture may be returned within 14 days of the date of receipt. Furniture to be returned must be disassembled and safe for shipping.

Ink and Toner Cartridges
- Unopened and unexpired ink or toner cartridges may be returned within 30 days.
- Opened or expired ink or toner cartridges cannot be returned or exchanged.

Perishables Unopened, unexpired and undamaged perishables that Staples currently sells may be returned at any time.

Furniture Return Policy
Return requests will be accepted within 14 days of delivery under the following conditions:
• Products are in new condition.
• Products are unassembled and in original packaging.

Pricing: Additional charges may apply for freight, taxes, storage, or insurance.

Delivery Signature: The signature of customer or customer's agent obtained at the time of delivery indicates that all furniture has been received and/or installed in good condition, free of damages. All exceptions must be noted upon delivery on the delivery paperwork or associated punch list.

Shipping: Shipment and delivery will be made by the designated carrier and in the manner deemed best by Staples. Staples shall not be responsible for delays beyond its control.